Field Service Engineer Microscopy Belgium
Leica Microsystems has helped shape the future for over 170 years by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.
Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.
Leica Microsystems is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.
Our Engineering department is looking forward to welcoming a Field Service Engineer/Technician.
To strengthen our team we are looking for an independent, enthusiastic and experienced Field Service Engineer/Technician. You will be working from home and on-site with our customers on a defined perimeter with occasional travel to surrounding countries. In this role you will partner with customers to provide technical support and innovative solutions. We measure our success in terms of Safety, Quality, On-Time Delivery, and Customer Satisfaction. We are looking for professional, motivated, friendly, independent, and technically savvy Engineers who do what it takes to look after our customers and represent our high standards.
In this role you will
Calibrate, provide preventative maintenance and repair of electronic instruments (microscopes and related equipment) at customer sites throughout the country with some travel to surrounding countries
Build and maintain relationships to delight our customers.
Timely input and updates to service records, reporting, etc.
Work closely with Product Support and R&D to improve our customer solutions.
Manage schedules, spare parts, quoting, billing, and capture of customer feedback.
Ownership, Responsibility and Accountability
We reward professionals who really commit to serving our customers.
We do expect everyone in the team to respond to our customers’ needs quickly and with minimum overhead. Our team takes ownership, to drive to solutions for our customers.
The role requirements
Degree in Electro-mechanical or Electrical Engineering or will consider equivalent work experience
Experience maintaining electro-mechanical / electrical systems at customer sites - scientific research instruments, metrology, analytical measurement, medical devices or similar optical equipment would be an advantage, but we are also open to junior profiles
Dutch, French and English (verbal and writing)
Ideally you're based in the eastern or central area of Belgium
Strong IT skills
Strong communication skills and able to deliver a great service to all of our clients
Strong team-player, someone who is motivated and driven to provide a good customer experience
Clean driver’s license required and a valid current passport.
Flexible with travel – 75% field based
Get More Insight
Learn more about what we do and who we are by watching our company video “We Are Leica”:
Are you interested to discover new opportunities in an innovative, team-oriented environment? Then do apply online.
We are looking forward to your application!
Dutch and French and English speaking and writing.
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
If you’ve ever wondered what’s within you, there’s no better time to find out.