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Projects & Operational Quality Manager

Projects & Operational Quality Manager

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Date: 14 mai 2019

Lieu: Charleroi, WHT, Belgique

Entreprise: Alstom

A propos d'Alstom
Promoteur de la mobilité durable, Alstom conçoit et propose des systèmes, équipements et services pour le secteur du transport. Alstom propose une gamme complète de solutions (des trains à grande vitesse aux métros, tramways et e-bus), des services personnalisés (maintenance, modernisation…) ainsi que des offres dédiées aux passagers, des solutions d'infrastructure, de mobilité digitale et de signalisation. Alstom se positionne comme le leader mondial des systèmes de transport intégrés. En 2017/18, l'entreprise a réalisé un chiffre d'affaires de 7,3 milliards d'euros et enregistré pour 10,0 milliards d'euros de commandes.
Alstom, dont le siège est basé en France, est présent dans plus de 60 pays et emploie actuellement 34 500 collaborateurs.

INTRODUCTION

In Belgium, Alstom is active in the design and manufacture of equipment, electrical and electronic systems for rolling stock and railway signalling. Alstom Belgium has developed two centers of excellence: one for traction systems including auxiliary converters and low voltage cabinets, and the second for signalling systems for main lines and ETCS (European Train Control System) / ERTMS (European Rail Traffic Management System).

Alstom Belgium also offers the operators its expertise in maintenance services and renovation. The Alstom Belgium teams have a good knowledge and reputation in the global project management. About 1000 employees, are working on more than 100 projects all over the world. The company pursues a growth strategy by investing about 18 million a year in R&D with 100 positions in the research.

Network & Links:

Internal : Project Manager, Project Team, Depots managers, Engineering teams, RAMS teams, Reliability growth teams, Field-Operation Teams

External : Customer, External suppliers

OVERALL PURPOSE OF THE ROLE:

Ensure the project Quality and safety assurance on the project and coordinate all quality and safety activities throughout the project.

Ensure consistency between the project QCD objectives and the customer's satisfaction.

RESPONSIBILITIES:

Objectives

Customer links and management
* Be the interface with the customer quality and safety teams
* Define and monitor correct execution of the project quality plan

Project execution controls
* Ensure Project Quality plan application, supporting the project teams to prepare gate reviews & follow up related action plans
* Report quality and safety alerts to Quality Director
* Ensure consistent quality processes application through all projects
* Ensure on-time delivery of quality deliverables from quality teams
* Support Project teams in DFQ instruction application and set-up improvement action plan based on NOGO root cause analysis
* Ensure Customer complaint management Monitor and increase quality team skills and competencies
* Ensure quality team capacity versus forecasted workload

Improve
* Ensure Non conformities and Safety issues management (8D, QRQC)
* Measure and improve project quality performance

Performance Measurement
* Gate Reviews Go On Time
* Number of remaining Safety or customer Issues to fix after target time agreed
* Cost Of Non Quality and speed to solve non conformities

Qualifications & Skills:

EDUCATION

Master degree in Engineering (Management background depending on the size of the project).

BEHAVIORAL COMPETENCIES:
* Rigor and discipline
* Ability to say no
* Resilience
* Excellent communication and inter-relational skills
* Open-mindedness, curiosity, wish to understand and learn more
TECHNICAL COMPETENCIES & EXPERIENCE

* Awareness on Processes and Products delivered in the project
* Experience in Quality / audit are appreciated

Language skills: Fluent in English

Alstom s'engage à créer un environnement de travail diversifié et international qui reflète l'avenir de notre industrie, de nos clients et des utilisateurs finaux. En tant qu'employé, vous aurez une occasion unique de continuer à développer votre carrière et de contribuer directement à la croissance de l'industrie mondiale du transport.

Job Type: Expérimenté

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Projects & Operational Quality Manager

Alstom, Charleroi
Type de contrat: 
Contrat fixe, durée indéterminée
Fonctions: 
Ingénieur Production , Chef De Projet, Qualité, Ingénieur Qualité, Responsable Qualité
Niveau de carrière: 
Manager
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