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TEAM RESPONSIBLE ANTWERP REGION

KEY RESPONSIBILITIES You will, among other tasks, mainly be in charge of: Team leader: You guide the team towards achieving results and developing individual talents. Shares the brand vision, give meaning and empowerment to the team while holding them accountable Creates an environment rich with ethics, integrity and diversity, which leads to positive team collaboration Committed to the growth and development of the BA by creating career paths and succession plans with various business partners Business developer: You drive the performance of Team on location Drives growth by achieving retail and CRM targets and acts pro-actively to recruit, retain and grow client return rate Develops business initiatives in line with the brand vision and strategy Defines, tracks and coaches traditional KPIs and is able to run additional analysis based on local market conditions Manages staff schedules, including day-to-day operational zoning to ensure coverage and optimal client service Networks with the community to elevate the presence and awareness of the brand in the local marketplace Experience creator: You create conditions for a consistent and memorable experience. Leads by example by creating tailor-made client experiences, personalized for each visit and each client, using the CHANEL experience ritual and building long-lasting relationships and assist as a Beauty Advisor Create the conditions for his/her team to offer the most unique and memorable client experience taking into account the omni-channel pathway (client service, Mystery Shopping, teams’ training) Adapts animations and events for local clientele within the guidelines of the brand strategy and retail plan CHANEL ambassador: You embody the values of the brand. CHANEL Insider: has an extended knowledge of the Brand, its heritage and know-how, and shares it with clients as well as the team Implements all training received, is curious to learn more in order to nourish a global and beauty culture, being pro-active in self-learning Implements and ensures respect of the uniform and grooming guidelines at all times

TEAM RESPONSIBLE ANTWERP REGION

CHANEL, Brussels
Categories: 
Developer
Degree Level: 
Bachelor
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