Diegem, Brabant, Belgium
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You will be part of an innovation team focusing on finding opportunities for automation and augmentation of the workflow of technical support engineers and creating new high-value capabilities for Cisco's Customer Experience portfolio of services, including high touch offerings like Business-Critical Services.
Tasks include participating in ideation sessions, exploring the best way to implement a particular idea and writing proof-of-concept software. The idea is tested and validated using lean methodologies such as 'lean startup'. Successful concepts are developed further to the point where it can be transitioned to a production team.
You will be challenged in working to solve some tough engineering problems using some of the latest tools, technologies and approaches. You will look to apply lean startup principles to validate the growth and value potential in all that we do.
The team leverages cutting edge technologies including (but not only) advanced machine learning to achieve the above goals.
Who You'll Work With
You will work in cross functional teams that own their outcomes. We believe in building strong teams and look for people that feel the same. You and your teammates believe in healthy discussions around ideas and how to deliver quality solutions to our customers. You will be part of a small team that engages in unfiltered conflict around ideas.
Who You Are
A disciplined, practitioner of sound software engineering practices. Your passion is creating delightful user experiences, specializing on both front end and back end. You enjoy taking designs and breathing life into them. You enjoy working with your colleagues in connecting the front end to RESTful services on the back end. You love writing tests and any other automation hacks to improve efficiency and quality. You enjoy staying on top of fast-moving trends in web development and at the same time implementing state of the art scalable back-end architectures. You possess an inner level of confidence that allows you to lead some days and follow others based on what is needed for the desired outcomes. You are an active learner on a journey to solve problems for our customers. You have multiple skills in your toolbox and have the ability to pick the right tool for the right job.
⁃ Excellent verbal communication skills (English a must)
⁃ Technical excellence in Python is required.
⁃ Proven experience with designing back-end architectures.
⁃ An understanding of application performance tuning and resource usage
⁃ Working knowledge of networking theory (TCP/IP) or strong desire to learn it
⁃ You collaborate with other engineers and people in the organization to improve our solution delivery
⁃ You believe in Lean/Agile principles and actively work to incorporate them in the organization
⁃ You care about your craft and strive towards producing high-quality code.
⁃ A very high degree of autonomy, self-learning and problem solving is expected
⁃ You should enjoy working in a team and collaborating on projects and codebases.
Additional desirable skills:
⁃ Writing automated tests
⁃ Using source code control systems like git
⁃ Container technologies like docker
⁃ Experience with cloud technologies like kubernetes
⁃ Understanding of 12-factor apps design patterns
⁃ Experience in network troubleshooting
⁃ Experience with machine-learning systems including tensorflow, keras, etc
⁃ Business acumen, being able to measure the adoption and impact of a capability
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