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Site Support Engineer

Senior On Site Support Engineer
Overijse, Belgiƫ
Bachelor IT of gelijkwaardig door ervaring
At the moment, we are looking for an experienced On Site Support Engineer who will be responsible for delivering allround IT support. You will work at the office of one of our clients in Overijse.

Tasks?
o It is your responsibility that all incidents and service requests coming into the Service Desk are handled correctly and promptly. Take action on incidents which are approaching or have reached the point of breaching our service level agreements.
o Provide 1st level desktop support: PC, LAN, WAN, Lotus Notes, communication, HW equipment, etc.
o Service Desk support at desktop and infrastructure levels (LAN, etc) for VIP and key business users.
o Analyse Service Desk incidents and service requests to assess opportunities for reducing service desk workload.
o Report to the Service Desk coordinator problems and status of activities.
o Maintain a good relationship with external partners.

Profile?
o Experience in the same area, for at least 3 years
o Working knowledge of IT Support
o Good technical knowledge of PC, hardware, software, accessories and printers
o Good technical knowledge of Microsoft products
o Knowledge of networks, servers and applications is a plus
o Self-Motivated
o Good handling of end user
o Customer care minded
o Hands-on mentality
o Teamplayer
o Good command of Dutch and French writen/spoken is a must
o Good competence regarding written and spoken English
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Sollicitatieprocedure
01.

Solliciteer
We bekijken je sollicitatie en nemen zo snel mogelijk contact met je op.
02.

Ontmoet ons
We nodigen je uit voor een kennismakend gesprek.
03.

Offer
Ben je overtuigd en wij ook, dan doen we je graag een aanbod om bij ons te komen werken.

Site Support Engineer

Cegeka, Overijse
Contract Type: 
Permanent contract
Categories: 
Engineer, Support Engineer
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