What will you be doing as a service delivery manager for SAP infrastructure at delaware?
As Service Delivery Manager you’ll be the technical-coordinating contact point for several customers . Your mission is clear: client satisfaction. You’ll achieve this by engaging in multiple formal and informal interactions, monitoring quality and SLA’s, accurate invoicing, …
A delaware Service delivery manager has a handson mentality and likes to be closely involved in small and big SAP infrastructure projects as a project manager.
You coach and motivate others , but also to steer firmly if needed.
Today, we have offices in Gent, Antwerpen, Wavre, Kortrijk and Lummen, but you will often be visiting customers, wherever they are in Belgium.
Do you have what it takes to become a delaware SAP infrastructure SDM?
You have at least 5 years’ experience as a Service Delivery Manager, Team Leader or Project Manager
You have a knowledge of SAP BC which allows you to think with the customer and propose new solutions
You have knowledge of SAP system installations, system copies, SAP & DB upgrades, Netweaver products (BI, TREX, Portal, SRM, CRM, NWDI, CE), Unicode conversions, ...
You have distinct organizational skills and strong soft skills : you know how to react to clients and colleagues at all times
You have strong communication skills and you are fluent in English and Dutch or French
You are willing to work on projects in Belgium
You recognize yourself in our values: respect , care , commitment , team spirit and entrepreneurship