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Senior Manager B2B Value Added Services

Career Opportunities: Senior Manager B2B Value Added Services (44271)

Req Id 44271 - Posted 04/03/2018 - Liberty Global - Netherlands - Schiphol Rijk - Functional Area (1) - Full Time / Part Time (1) - Job Level (1)
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Looking for talented people

Job purpose

The role is a platform architecture, development, planning and testing position responsible for the design, development, integration, release management, building and testing of B2B Connectivity Wifi, Security and IoT Platforms, Products & Services across LG's 12 EU countries in order to enable the delivery of LG B2B revenue growth targets.

This role is responsible to tackle lifecycle management for all B2B Data / Connectivity Platforms, Product and Services in close collaboration with product managers and stakeholders across all LGs countries. Provides and ensures a long-term strategy for B2B Connectivity to enable our B2B business to be flexible and adapt to changing market needs quick and be successful.

This role is responsible to develop our Business Wifi, Sercuriry and IoT platform & Services across all B2B segments to respond to the requirements in terms of availability, service quality and performance within the B2B market. Responsible to develop and elaborate design- and configuration guidelines (HLD, LLD, engineering handbook) and technical documentation

Key Accountabilities

* Managing a team across multiple markets to fulfil business delivery objectives
* Design connectivity platform / services based on given strategy and underlying roadmaps across all segments (SOHO, SME, LE, WS & Public Sector) that set the direction across the following technology estate:
+ Business Wifi,
+ Business Security
+ Business IoT
* Accountable to working with product management teams to develop products that can be implemented in multiple markets
* Accountable for managing feature backlog for VAS roadmap items and reporting the status of each project.
* Accountability for selecting, designing and deploying platforms and services based on given strategy, specifications, guidelines and underlying roadmaps across all segments (SOHO, SME, LE, WS & Public Sector)
* Plan, design, develop and build across the technical elements underpinning B2B services working closely with external solution and delivery partners
* Support technology innovation through trials and proof of concepts to support the business in testing customer willingness to pay and to gain technology insight to inform the technology strategy
* Conduct feasibility studies for new connectivity services and bespoken B2B customer offerings
* Evaluation of new connectivity platforms, components and products. Specification for the attention of vendors. Elaboration of RFI and RFQ documents.
* Development and elaboration of design- and configuration guidelines (HLD, LLD, engineering handbook) and technical documentation
* Support initial Deployment & Configuration, including Technical Field Trial, Operational Field Trial
* Directly responsible for integration of end to end B2B data platforms and their initial deployment for Liberty Global affiliates
* Responsibility for overseeing all joint operating testing for connectivity specific services. initial Deployment & Configuration and support Functional Testing, Technical Field Trial, Operational Field Trial
* Track and manage release management, Change control & non-regression testing and Continuous capacity management
* Provide 3rd level support to operations team
* Create effective and productive cooperation with peers and stakeholders in other LG affiliate companies

Knowledge & Experience

Preferred education/ qualifications:
* Bachelor or Master Degree in a technical subject (preferable IT or Telecommunication)
* Fluent spoken and written English
* Ideally fluent spoken and written other main European languages
* Proficient knowledge and certifications in data network technologies (Wifi, Security and IoT), Security, Wifi and IoT Backend, Cisco Routers, Switches and Security products
* Broad technology background with experience of B2B market place and enterprise solutions ideally with Cable or Telco environment

Knowledge & Experience:
* 8+ years' experience in designing, developing, integrating, building and testing of data/connectivity platforms, preferable in a B2B market environment
* 5+ years experience in managing a team in an international environment and maintaining multiple teachnology streams
* A strong understanding of technologies and platforms specific to a large cable and quad play operator across B2B products & services
* Qualifications in the design, integration, building, testing and release management of both traditional Wifi, Security and IoT / NFV platform, service / products
* A technical background with 5-10 years' experience in data networks design, architecture and implementation.
* Thorough understanding of networking infrastructure principles in the fields of Wifi / Security / IoT
* Can handle the complexity associated with addressing the needs of multiple affiliate countries
* In-depth knowledge of next generation Networks (NFV) and an overview of upcoming technologies within the telecommunication market

Skills & Abilities:

* Excellent communication skills with both technical and business audiences
* Ability to work in an often-changing, collaborative environment and manage multiple stakeholders
* Must have strong data structures, network programming, and problem solving skills
* Ability to be supportive, consultative and collaborative and to work effectively across national boundaries
* Ability to quickly understand business objectives and to recognise and capitalise on market opportunities
* Able to cope with pressure and demanding timescales without comprising quality and integrity
* Self-motivated with the ability to continually self-monitor & develop
* The ability to build relationships and convey authority when needed at all levels in order to resolve conflicts and maintain direction
* At ease and effective in operating in an international working environment

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