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SAP Hybris C4C Functional Analyst

Date: 30-Jun-2021 Employment Schedule: Full time Location:

Aalst, BE

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SAP Hybris C4C Functional Analyst

Ontex is a leading international producer of personal hygiene solutions for babies, women and adults. We distribute in more than 110 countries through leading retailer private labels, as well as under our own brands. The group employs over 10,000 employees, spread around the world. Ontex is listed on Euronext Brussels.

Our people are our most valuable asset. To support and reinforce our IT team we are looking for a SAP Hybris C4C Functional Analyst.

Mission and Key Tasks

  • Rollout, enhance and maintain SAP C4C Cloud Solution
  • Ensure close contact with the business process owners to understand the business requirements
  • Migration of prospects, customers etc. from legacy systems
  • Prepare and maintain the different regression test scenarios ensuring a proper impact analysis before each quarterly release
  • Assess new functionalities provided with each quarterly release
  • Create and edit the different C4C dashboards, analytics and sales related KPI’s
  • Bi-weekly incident status meetings with our SAP customer success manager
  • Implementation, validation and documentation of the business change requests
  • Provide key user training via train the trainer concept
  • Create and maintain the C4C territory management parameters and realignment runs
  • Create and maintain the organizational structure within C4C
  • Create and maintain the user profiles and authorizations
  • Setup of new C4C user interface modifications
  • Coordinate different external partners (Flexso, SAP, …)
  • Provide second line and third line support for the Frontline Sales Applications
  • Background and Experience

  • Master degree in IT or engineering
  • 3 to 5 years of related hans-on experience (frontline sales applications: CRM, B2C, B2B)
  • Knowledge of SAP C4C is a must
  • Good understanding of the integration aspects with our SAP ECC backend system in the areas of Sales & Distribution modules
  • Ability to convert business requirements into a technical design
  • Strong analytical skills and a flexible, pro-active and result driven attitude
  • Team player with excellent communication skills 
  • Excellent knowledge of English
  • SAP Hybris C4C Functional Analyst

    ontex, Aalst
    SAP, SAP Consultant, Functional Analyst
    Degree Level: