Project Manager - Workforce Management/WFM
An opportunity to become a critical focal point to our customers by managing all aspects of a project in order to ensure a timely, efficient, and successful implementation of our Work Force Management solutions. You will be managing the delivery of multiple project initiatives on a European level to enhance the services and support provided to our clients. Your experience delivering application software projects with complex Enterprise-level customers will ensure your success is visible at the highest levels of our organisation.
•Assigning a wide range of tasks based on skills, experience, and availability; clearly communicating task priorities, helping personnel adjust workload as needed
•Preparing project schedules, reports and budgets. Tracking and monitoring all deliverables, calendars and meetings as necessary. Setting performance goals for project team or work unit
•Monitoring project and/or personnel performance, checking actual performance against planned performance, to ensure technical, schedule, and budget goals are met or exceeded
•Collecting inputs and preparing weekly and monthly status reports. Explaining any deviations from planned budgets and schedules
•Providing technical and leadership guidance and direction to ensure proper, timely completion of work
•Anticipating problems or situations that could affect the team. Assessing the potential impact, and planning the best solution
•Interacting frequently with team, management and customer to define project requirements and identify solutions consistent with defined terms, policy, and regulations
Ideally, you will have:
•PMP or equivalent Project Management Certification preferred
•Fluency in German and English required, other European languages an advantage (French, Italian, Spanish)
•Experience in managing Enterprise level Work Force Management project deployments (multi-work stream) into one or more of the following sectors: Retail, Manufacturing or Service & Distribution.
•Experience in working in a SaaS environment.
•Ability to maintain effective relationships with internal & external customers.
•Ability to anticipate the needs of your customers and formulate a plan to address.
•Strong leadership skills with the ability to work as part of a project team
•Strong customer focus, providing consultative and strategic insight into projects and solutions
•Comfortable presenting to large and diverse audiences, including C Level executives.
•Strong analytical skills