The Project Manager is responsible for the deployment of strategic projects. More specifically, he/she is responsible for the implementation; launch and follow-up of innovative digital solutions to improve the customer experience and operational efficiency of AXA Assistance. You achieve your objectives by defining a scope, planning, effectively monitoring the project's progress and controlling the budget.
Dimensions of role
The mission covers 2 activities: E2E project management (including customer journey aspects) and analysis of the operational needs of the customer and the Business.
Managing the scope of the project: Clarify and specify the scope of the project
Developing the project structure: To enable the project to get off the ground.
Managing and monitoring the project: To monitor the progress of the project and ensure that the objectives are achieved.
Reporting on the project: Inform management about the status of the project and manage its visibility.
Business Analysis: Ensure that the activity resulting from the project is in line with the department's expectations and that the expected methodology is respected.
Skills and experience:
AXA Group is the world leader in insurance and asset management. We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management. AXA is the leading insurance brand worldwide, with over 100 million clients. We are transforming from payer to partner for our client, with a strong focus on risk prevention.
Our mission: Empower people to live a better life.
Our values: Customer First, Courage, Integrity and One AXA.
AXA Partners is an AXAtransversal business unit offering a wide range of solutions in assistanceservices, travel insurance and credit protection.
AXA Partners’ role is also to implement innovative solutionsemerging from the AXA Innovation unit.
Our mission is to help our Corporate clients to enrich theircustomers’ experience, with more than 9,000 employees at their serviceanywhere, anytime.
What We Offer
By joining AXA Partners, youwill work in a responsible company, which offers a real culture of expertise& diversity. Our focus is on accelerating the development of everyone’sskills, whilst offering attractive and competitive compensation andopportunities for professional development and growth.
Additionally, atAXA, we work to make a real difference to people - when amazing things happenand when we create opportunities for a better life, the feeling of pride isextraordinary.