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Operations (Generalist)

Job Description

The J&J DELIVER organization strives to deliver an exceptional customer experience through leading critical customer facing-functions such as distribution, customer service, logistics and transportation across Johnson & Johnson Family of Companies.

DELIVER supports all three sectors of Johnson & Johnson: Medical Device, Pharmaceutical, and Consumer Products. DELIVER EMEA manages a complex network of Distribution centers (DC's) and Customer Services centers across Europe, Middle East and Africa and supports multiple distribution channels to J&J's broad range of customers.

The La Louvière EDC is a strategic pillar of the EMEA Pharma Supply Chain network. The site team strives to delight patients, customers and business partners by realizing a flawless distribution of Pharmaceutical & Consumers products to pharmacies, hospitals, affiliates and export customers worldwide.

Purpose of position:

As a member of the site management team, reporting to the site manager, you team up and collaborate with all actors on the site (3PL, peers, support teams) to ensure warehouse operations and processes are effectively managed and continuously improved to comply with the growing customer-, compliance- and business requirements. You can act as back up for the site manager.
Responsibilities/principal duties
* Collaborating/coordinating with our service provider (CEVA) to ensure the contractual metrics (D2D, weekly, monthly) are met. Managing the related cost aspects (CPO, CIP, ad hoc, …) of the contract and ensuring deviations/additions are documented, challenged, commercially aligned and formalized.
* As overall process owner of the (automated) warehousing processes, you take care that project initiatives, that impact the site layout, are supporting the long-term site process strategy. You support and initiate engineering projects to continuously improve the site effectivity and to increase the customer experience.
* You manage the strategic site facility plan (space) and ensure site readiness for new process- or product introductions.
* You are SPOC for all external partners and keep oversight on engineering and technical maintenance on the site.
* You are the JJOS lead, driving continuous improvement, aligned with the DELIVER vision, strategy and standards (JJOS).
* You embrace a culture of Safety & Compliance. Be the EH&S representative on site to cover all the EH&S aspects and actions follow up.

Education / qualifications
* Education: Master's degree in Logistics / Engineering / Supply Chain.
* A minimum of five (5) years of managerial experience in a complex operational environment, with achievements in operations & process management, process improvement, project management, engineering and cost management.
* An experience in distribution and/or management of outsourced activities is an asset.
* Good technical and logistics skills to work on simple, pragmatic but compliant solutions & developing the business case
* Customer oriented.
* Team player, cultivates collaboration, J&J Credo ambassador.
* Strong analytical skills, high level of accuracy, good acumen on cost management, cost improvement, operations finance.
* Candidate must be comfortable with ambiguity, possess good communication and negotiation skills, and be able to work in a dynamic and continuously changing environment.
* Communicates fluent in English and French.

Primary Location
Belgium-Hainaut-La Louvière-
Janssen Pharmaceutica N.V. (7555)
Job Function
Operations (Generalist)
Requisition ID

Operations (Generalist)

Johnson & Johnson, La Louvière
Contract Type: 
Permanent contract
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