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Monitoring Technician

The position will require an individual to:

  • Proactively monitor and operate the IT environment: Network, servers, systems, applications…
  • Management of alerts raised by monitoring systems according to standard operating procedures
  • Perform scheduled health checks of defined IT components
  • Apply procedures to restore systems and services
  • Log and update all alerts and incidents in the ticketing tool
  • Work autonomously in shifts in a 24*7 environment
  • Take part of scheduled interventions and system acceptance testing
  • Review technical documentation and contribute to the on-going improvement of the working procedures

Windows, Hardware, Networks, Health care, Customer Services, Communication, Team-oriented, Management, Intervention, Infrastructure, Printing, French, Flemish, Break/Fix, Organization Skills, Scheduling, Networking, Ticketing, Unix, System Monitoring, Monitoring, I-DEAS, Failure Analysis, ITSM

Monitoring Technician

Stefanini Belgium, Brussels
Maintenance, Network / Telecom, Quality / Security / Environment, IT, Developer
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