Description de l'entreprise
For 10 years now, Famoco has been offering a mobile software and hardware solution for transport, payment and identity, enabling companies to deploy their business applications in the field from a secure SaaS platform. To meet the growing challenges of digital security, Famoco provides companies with robust technology dedicated to protecting their data. In 2019, Famoco generated 80% of its revenue outside France; the company currently has 1,400 customers in 50 countries, including 30 in Africa. Among them are the United Nations, Orange, SNCF, HID, Vodacom, Keolis, WeChat, Alipay and FDJ.
But that's not all! Famoco has also committed and motivated teams in all our offices in France (Paris and Rennes), Belgium (Brussels and Liège), China (Shenzhen) and Africa (Abidjan and Nairobi).
We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Famoco!
Description de la fonction
The job consists of helping customers to achieve their objectives in complex projects happening worldwide.
It implies to act as the liaison between the customer and Famoco's internal teams: product, production, development, etc.
Assist customers in identifying its challenges, suggest options or investigate internally to provide solutions
Work with clients to build project plans, establish main goals, and indicators of achievement
Advice on best practices
Prepare Famoco solution deployment and execute it
Unlock project situation when they occur (and eventually go to the field to fix issues)
Establish project documentation, knowledge bases and structure customers requests
Measure, monitor and report about project achievement both internally with the business unit and externally with the customer
Participate in the regular follow-up meeting to review progress
Advocate internally about our customers' needs/issues to product, support and development team
Methodical and thorough worker
Familiarity working with clients of all sizes
Knowledgeable about some Famoco core domain: hardware design, Android software development web development, NFC, Smartcard, IT Security
Speak fluently English
Join us and you will:
Live a unique experience with highly motivated colleagues full of life!
Develop your skills in an international setting and work on exciting projects
Be involved in a lively corporate culture always in search of new ways to enhance everyone’s potential
Take great challenges every day and a real opportunity to witness the impact of your work on Famoco’s development