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Junior Technical Solution Engineer

Description de l'entreprise

For 10 years now, Famoco has been offering a mobile software and hardware solution for transport, payment and identity, enabling companies to deploy their business applications in the field from a secure SaaS platform. To meet the growing challenges of digital security, Famoco provides companies with robust technology dedicated to protecting their data. In 2019, Famoco generated 80% of its revenue outside France; the company currently has 1,400 customers in 50 countries, including 30 in Africa. Among them are the United Nations, Orange, SNCF, HID, Vodacom, Keolis, WeChat, Alipay and FDJ.

But that's not all! Famoco has also committed and motivated teams in all our offices in France (Paris and Rennes), Belgium (Brussels and Liège), China (Shenzhen) and Africa (Abidjan and Nairobi).

We’re working to find new and better ways to help businesses succeed on their own terms—and we’re looking for people like you to help shape tomorrow at Famoco!

Description de la fonction

Missions

  • The job consists of helping customers to achieve their objectives in complex projects happening worldwide.
  • It implies to act as the liaison between the customer and Famoco's internal teams: product, production, development, etc.
  • Responsibilities

  • Assist customers in identifying its challenges, suggest options or investigate internally to provide solutions
  • Work with clients to build project plans, establish main goals, and indicators of achievement
  • Advice on best practices
  • Prepare Famoco solution deployment and execute it
  • Unlock project situation when they occur (and eventually go to the field to fix issues)
  • Establish project documentation, knowledge bases and structure customers requests
  • Measure, monitor and report about project achievement both internally with the business unit and externally with the customer
  • Participate in the regular follow-up meeting to review progress
  • Advocate internally about our customers' needs/issues to product, support and development team
  • Profil recherché

    Requirement

  • Methodical and thorough worker
  • Familiarity working with clients of all sizes
  • Knowledgeable about some Famoco core domain: hardware design, Android software development web development, NFC, Smartcard, IT Security
  • Speak fluently English
  • Nous offrons

    Join us and you will:

  • Live a unique experience with highly motivated colleagues full of life!
  • Develop your skills in an international setting and work on exciting projects
  • Be involved in a lively corporate culture always in search of new ways to enhance everyone’s potential
  • Take great challenges every day and a real opportunity to witness the impact of your work on Famoco’s development
  • Junior Technical Solution Engineer

    FAMOCO, Brussels
    Categories: 
    Engineering, Young Graduate
    Career level: 
    Junior
    Apply before: