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IT Support Engineer

Job Description

Siemens Smart Infrastructure connects energy systems,buildings and industriesin a smart way, this to adapt and evolve the way we liveand work. We work togetherwith our customers and partners to create anecosystem that intuitively responds to people's needs and helps customers makethe most of their available resources. In this way we help our customers to besuccessful and our communities to make progress and embrace sustainabledevelopment.

What are my responsibilities?

Siemens Smart Infrastructure is looking for an IT Support Engineer  to coordinateand handle its IT related activities in Belgium.

As an IT Support Engineer you report directly to the Finance Director of theOperational Company Smart Infrastructure.

Your missions:

  • ITservice management for on- and offboarding and internal transfer of employees(Laptop,GID, Mailbox, AD-Group, …)

  • ManageIT assets (Laptops, Mobile devices, Fixed phones, Accessories …).
  • Maintaininventoryfor IT assets in SAP (=tool-basedprocess).
  • Purchasingof IT material (indirect) + good receipts and delivery to end users. Exception: smallIT material purchased by SOP IT and stored at Proximity Desk
  • Managementand governance of Voice and Mobile Data services (Subscriptions, Data

  • bundles,landlines, …)

  • 1stcontact for requesting standard and non-standard (paid) services in MyIT
  • Approvalof SSP IT workflows
  • Managementof file servers, shares and managed folders. (File:\-Drive)
  • SharePointCreation & Maintenance (Incl. Extranet SharePoint for external parties)
  • 2ndline support on mobile devices. Acting as competence centre for Mobile DeviceManagement
  • (MDM),certificates, business apps, …
  • Follow-upof Security issues (vulnerabilities, CERT exceptions) in collaboration withAtos
  • Roll-outof major changes / new processes for all above topics and other SOP IThousekeeping
  • projects(e.g. Windows10 rollout, WifiFirst, MMSA server migrations, Circuit telephony,
  • …)

  •  SAP User Management & Authorizations (LUC – LocalUser Coordinator Role
  • GREAT (Bank Guarantees Tool) User Management,Authorizations and Audit
  • Your assets for success?

    TypicalStudies-Experience, Skills and Qualifications:

  • Bachelor/master’s degree in computer science or equivalent work experience

  • Skillsand Qualifications

  • Customer and solution Oriented (problem solving & decision making)
  • You have knowledge of SAP and MS Office, a good knowledge of IT tools such as CRM, SharePoint and budget ownership
  • Ability to understand complex customer environment
  • Experience in Project management and IT process optimization
  • Updated with market latest technologies
  • Ability to work in full autonomy
  • Good communication and ability to work in a multi-disciplinary team
  • Language(s): Frenchand Dutch mandatory with a good command of English

    Wantto join us and be a Future Maker?

    We’reexcited to hear that you would like to join us here at Siemens. Our people love it here and we want you to bea part of helping us make real, what matters.

    Weare looking forward to receiving your online application. Please ensure you complete all areas of theapplication form to the best of your ability to help us review your suitabilityfor the role. We will be in contact assoon as possible with an update on your application.

    Wecreate what matters! Apply, come & join us…

    IT Support Engineer

    Siemens S.A./N.V., Beersel
    IT Support, Developer, Support Engineer, Engineering
    Degree Level: 
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