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IT Lead & Business Analyst - BioPharma (m/f/d)

Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

For our Swiss biotechnology facility based in Schachen in Switzerland, we are currently looking for an energetic and collaborative IT Lead & Business Analyst (m/f/d) to liaise between multiple functional areas (Process Research and Development, Preclinical Development, Quality, etc.) in Switzerland Research & Development IT Division (full-time, indefinite). The owner of this position can be based locally in Switzerland or work remotely from the UK, Germany, Prague or Belgium. Please note that not living in Switzerland means a regular travel requirement of around 50% to the local facility in Schachen.


Functions as Site IT Lead:

  • Provide single point of accountability for IT to the site representing all IT functions including but not limited to IT Business Analysis, Application Management Services (AMS), Global Information Operations (GIO) and Lab Computing Services. The IT Lead is highly collaborative in working with both business stakeholders and IT partners.

  • Partner closely with the regional and global Research & Development IT groups to ensure alignment on IT portfolio, strategy, compliance, and share knowledge of learnings and activities taking part at the site. Actively participate in local and global portfolio development, provide strategic/technical input which helps the site achieve shared goals in an environment of trust and respect.

  • Prepare and continuously manage the local IT budget to meet annual profit plan targets. Take a lead role in identifying and achieving cost savings on both capital and expense spend.

  • Ensure ongoing compliance with regulatory safety, GMP and Validation requirements. Ensure all systems are designed, built and operated to full SDLC requirements. Represent the department on the plant GMP and Management Safety committees and act as lead/sponsor for regulatory audits on key systems.

  • Liaise with Department Leads to align on site priorities. Sponsor projects and initiatives at site level as single point of accountability for IT matters at the site.

  • Manage the IT Operations support and contractual relations for IT at the site in line with business expectations. Ensure maximum availability of site IT systems and look for opportunities for continuous improvement.

  • Manage direct reports, contractors and vendors and lead a matrix organization through influence and clear vision.

  • Facilitate meetings with business colleagues on IT strategy, governance, and other topics.

  • Functions as Business Analyst:

  • Work with business sponsors to generate business cases for highest value needs, promoting both our standard IT technology and innovative technological solutions. 

  • Develop project plans with clearly defined timelines and business outcomes, implement necessary risk mitigation strategies, and lead project execution.

  • Assess new technologies and vendors through pilots and site visits.

  • Work strategically and independently with internal and external groups.

  • Define scientific and user requirements for new systems and system enhancements.

  • Promote the effective use of IT standards and tools, while embracing the acute needs of a competitive research environment.

  • Influence strategic thinking to advance technology in support of improved operational efficiency and effectiveness.

  • Develop and communicate accurate resource estimates and timelines.

  • Drive effective business governance of projects and post implementation oversight of applications.

  • Apply appropriate financial concepts (e.g. ROI, Cost/Benefit) to determine business implications of technology decisions.

  • Facilitate meetings with business colleagues on IT strategy, governance, and other topics


  • Master’s or Bachelor’s degree in a scientific or technical discipline (computer science, engineering, biology, chemistry, etc.) or equivalent qualification. A PhD degree in a scientific or technical discipline would be preferred.

  • Hands-on experience working as a business analyst in IT/Informatics with demonstrated success in leading technical evaluations, implementations, and upgrades. Ideally, 5 years of scientific or technical related job experience.

  • Knowledge of lab Equipment and lab Software. Ideally, professional experience working as a scientist or IT analyst in a drug discovery or development environment as well as experience with Biologics manufacturing.

  • Record of working in a team of multidisciplinary scientists and IT personnel, and operating effectively in a matrixed environment with a customer centric attitude

  • Experience managing a team of direct reports

  • Enterprise mindset, entrepreneurial spirit, self-starter, self-guided, hands-on personality.

  • Problem solver with a significant record of accomplishment.

  • Demonstrate strategic thinking skills and an eagerness to learn scientific processes, drug discovery and development processes, regulatory requirements as necessary to solve problems.

  • Visionary, ability to identify unknown needs and process improvements.

  • Record of working independently, asynchronously (across time zones) and with excellent communication skills that cross culture/geographic/organizational boundaries.

  • Record of determining project deliverables, schedule, and resources needed.

  • Time management skills as well as project management ability.

  • Experience with Agile Development Principles.

  • Business-fluent English knowledge with effective verbal communication skills.

  • Ideally, experience with networking/subnetting and troubleshooting.

  • Data Sciences experience and programming skills in Python and/or R Shiny would be a plus.

  • We are a research-driven biopharmaceutical company. Our mission is built on the simple premise that if we “follow the science” that great medicines can make a significant impact to our world. We believe that a research-driven enterprise dedicated to world-class science can succeed by inventing medicine and vaccine innovations that make a difference for patients across the globe. Our Support Functions deliver services and make recommendations about ways to enhance our workplace and the culture of our organization. Our Support Functions include HR, Finance, Information Technology, Legal, Procurement, Administration, Facilities and Security.


    Our company has had a presence in Switzerland since 1963. With a regional office and manufacturing/packaging facility, Lucerne is considered the center of operations. Approximately 1,000 people work collaboratively at the four Lucerne locations (Weystrasse, Citybay, Schachen and Kriens). A fifth location has been recently established in Zurich, aimed at accelerating the development and commercialization of many of our company’s medicines and vaccines, which supports our mission to save and improve lives around the world. The new location has a target date of 2021 for operational readiness.

    We are proud to be certified as a “Top Employer Switzerland” and “Top Employer Europe” showing the company’s commitment to our employees and the community around us.

    Our Werthenstein BioPharma site in Schachen is where we conduct cutting-edge research, develop and analyze new biological agents, produce new products and supply clinical trial products for global clinical studies. The site is also home to one of our global forensic laboratories where we carefully monitor our products through the supply chain to ensure security and safety for our patients.

    WHO WE ARE …

    We are known as Merck & Co., Inc., Kenilworth, New Jersey, USA in the United States and Canada and MSD everywhere else. For more than a century, we have been inventing for life, bringing forward medicines and vaccines for many of the world's most challenging diseases. Today, our company continues to be at the forefront of research to deliver innovative health solutions and advance the prevention and treatment of diseases that threaten people and animals around the world.


    In a world of rapid innovation, we seek brave Inventors who want to make an Impact in all aspects of our business, enabling breakthroughs that will affect generations to come. We encourage you to bring your disruptive thinking, collaborative spirit and diverse perspective to our organization. Together we will continue Inventing For Life, Impacting Lives while Inspiring Your Career Growth .




    We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

    Search Firm Representatives Please Read Carefully 
    Merck & Co., Inc., Kenilworth, NJ, USA, also known as Merck Sharp & Dohme Corp., Kenilworth, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

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    IT Lead & Business Analyst - BioPharma (m/f/d)

    MSD, Brussels
    Contract Type: 
    IT, Developer, Business Analyst, Business Analyst
    Degree Level: 
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