Information Systems Hotline Support
As IS Hotline Support Technician, you perform the following tasks:
- To ensure the hotline support for the 9 Zetes countries working with the Zetes ERP. This covers among others following tasks: analysis of issues, solving issues, describe and dispatch to vendor, follow-up, communication. For this you will be in contact with the Zetes subsidiaries as well as the ERP vendor hotline team.
- ERP reports management: you ensure the correctness of the reports used by the ERP users and make changes to those reports when required (Crystal Report)
- You are responsible for inventory take and WIP application: you intervene in case of application error and ensure a smooth process for the users.
Hotline, WIP, Task Analysis, MS Office Suite, Communication, SQL, HTML, Listening skills, Management, Windows, MS Excel, Hotline Support, French, Dutch, XML, Java, Crystal Reports, Information systems, Vendors