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Industrial Operations Director

Industrial Operations Director

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Date: 10-Sep-2019

Location: Charleroi, Belgium

Company: Alstom

Req ID:56815

We create smart innovations to meet the mobility challenges of now and the future. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses, autonomous subways, signalling and digital mobility solutions. Joining us means joining a truly global community of 36 300 people dedicated to solving real-world mobility challenges and achieving international projects with sustainable local impact.

* Manage all the Industrial Operations on products, tenders and projects (Industrialization, Supply Chain, Industrial Transfer, Manufacturing, Sourcing and Field Operations) for the Site & Project offices;
* Manage related performance (Q, C, D, EHS) in line with strategy, targets and in compliance with Alstom policies (APSYS), standards (incl. local regulations).

In this respect the person in charge complies with Ethics and Compliance policies.


The Industrial Operations Director reports to the Site Managing Director.

* Management Committee
* Development Center Director
* Industrial Operation Central team
* Quality Director
* Project office management
* Projects & Tenders Directors

* Subcontractors and suppliers
* Customers


* Plan and lead Management Cycle of Industrial Operations Department (day-to-day to yearly plan)
* Deploy industrial processes and related continuous improvement action plan in Site and Project offices
* Contribute to Industrial process reviews lead by process owners sharing Return of Experience and best practices
* Monitor, report and develop on Department performance:
+ Budget, Customer service level, Productivity, Production capacity, planning adherence, Inventories, Lead-time, POH and Maturity (e.g. Best practice Alstom - APSYS)
+ Supplier panel development and follow-up
+ Tenders & Projects Performance (QCD commitment, Turn Around Time)
+ Site & Project offices Performance (Transfer of Competencies, Methods and Tools)
+ EHS, railways safety requirements
* Upgrade competencies matrixes, establish the Staffing Plan (i.e. Recruitment, Trainings, Retirement Plans, …) in line with Site strategy and implement it

Key Job Authorities and Dimensions:
* 10 direct reports.

Performance measurement:
* Productive Hours, Work Order Closure, Spent Time vs Methods Time, Project Industrial Review Go On Time, Repairs Turn Around Time
* Supply chain pack: OTIF customer, OTIF supplier, Hard Inventories, MPS accuracy
* Field Operations: QCD in execution of activities (installation, design, T&C) and Maturity Roadmaps
* Sourcing: savings follow-up, QCD suppliers
* Follow-up of the respective delivery plans

Qualifications & Skills:


Engineering degree in Operations, Industrial, Supply Chain

* Operational effectiveness / Accountability
* Collaboration / Communication with Transparency / Teamwork
* Global vision and Agility
* Entrepreneurship
* Innovative, participative in business workgroups
* Able to read, write and speak English


* 5 to 10 years' experience in Operations, Industrial or Supply Chain department, on electronics, electrical or mechanical devices

We believe that a diverse and inclusive workforce is a lever to running a sustainable and successful business. We are dedicated to creating an inclusive environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected.

Job Type: Experienced

Job Segment: Operations Manager, Manager, Office Manager, Supply, Operations, Management, Administrative
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Industrial Operations Director

Alstom, Charleroi
Contract Type: 
Permanent contract
Sales Engineer, Account Manager, Project Manager, Industrial Engineer
Career level: 
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