Skip to main content

- Engineer, Mons - WED 1st Apr


DEADLINE: Wednesday 1st April 2020

Total scope of request - 380 hrs

Duty Location: Mons

START Contract DATE: 01 May 2020

Equivalent NATO Grade: A2 63


Engineer (Information Systems)

Under Section Head Customer Relationship Management, incumbent will perform duties such as:

  • Provides technical direction and engineering guidance to ensure timely delivery of service to customers;
  • Investigates, defines and resolves complex issues that impede agreed performance of services and processes;
  • Advises on and leads the development of performance standards, methods and tools;
  • Analyses plans, designs, and requirements for associated risks, advises on solutions and mitigations;
  • Designs and plans implementations against time, cost, manpower and quality targets ensuring efficient and effective use of resources;
  • Initiates technical, cost and manpower assessments for existing and emerging requirements;
  • Engages with Service Lines, CSU elements and enablers for planning and prioritization;
  • Plans and manages assigned local projects.
  • Advises on technical aspects of service provision and delivery.
  • Engages with external stakeholders when required.
  • Ensures CSU project management activities and teams perform in accordance with Agency directives and processes;
  • Stays abreast of developments in ITIL and Project Management methodologies and tools and technology developments relevant to the CSU’s area of work.
  • Supports the development and implementation of Agency Service Management directives and processes applicable to the CSU;
  • Validates resource requirements formulated by the CSU, correlates them to short and long term NCI Agency strategy, and coordinates the preparation of financial planning documents and their defence;
  • Advises on technical possibilities within the NCI Agency service portfolio, ensuring that requirements are understood, captured, exploited and coordinated with the Service Lines to support the expected customer outcomes;
  • Provides technical, managerial and policy advice to his/her Branch Head;
  • Assigned role as Service Delivery Manager for non-standard local services.
  • Manages full lifecycle of the local services;
  • Advises requestors in formulating, completing and correcting Service Requirement demands before submission to the Agency;
  • Plans and schedules own work with limited supervision and mostly by applying personal initiative;
  • - Engineer, Mons - WED 1st Apr

    EMW, Mons
    Degree Level: 
    Apply before: