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Data Analyst

Data Analyst

ING Group

Brussels, Belgium

Your role & work environment

As a Data Analyst at ING, you will play a crucial delivery role in the data-driven culture supporting our products and services. You will be responsible for delivering valuable insights to both your colleagues and our clients.

Your day-to-day job will consist of the exploitation/analysis of data, resulting in different types of outputs, ranging from strategic studies (including detailed customer-behaviour analysis, market research, competitive watch) to the more operational delivery of customer reporting/target groups for inbound and outbound commercial actions.

As a Data Analyst, you will be part of an Agile environment by being a member of a multidisciplinary team of 8 to 9 specialists. Your colleagues will have a background in data management/analytics in the marketing/risk domain, as well as in IT and/or business.

Your key responsibilities

  • Management of databases, data collection systems, data analytics and other strategies that optimize data quality
  • Identify, analyse, and interpret trends or patterns in complex data sets using SQL, SAS, Cognos, Adobe, Webtrek,…
  • Communicate these recommendations to the stakeholders using both analytical and business jargon when appropriate (written and oral)
  • Work with the product owner to prioritize business and information needs, and accordingly translate them into an analytical approach
  • Provide data/analytical support for the stakeholders’ actions
  • We look for

    A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

    As a Data Analyts, you will also need:

  • To take ownership on tasks assigned: you will be cultivating analytics within the bank
  • To be able to influence and convince not only peers but also the stakeholders based on analytical results
  • To be capable to take decisions at tactical level and therefore build a trusted relationship with your squad members
  • To be a team player
  • To be analytical: extremely curious, constantly looking for an explanation; analysing sharply, concise & to the point
  • Master’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics or alike, and/or equivalent experience of 1 to 3 years within data reporting & statistics
  • Experience with tools such as SAS, Cognos, Webtrek or Adobe are a plus; an interest in these tools is a must
  • Good knowledge of English, and either Dutch or French
  • Apply Now

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    Data Analyst

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