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Customer Engineer

Are you looking to join a team where you help customers use the latest technology, where you receive cutting edge training and where you’re empowered to make a difference?We need enthusiastic people like you to provide technical leadership to our customers. We believe that everyone can grow and develop. We succeed as a team by sharing knowledge and experience. Don’t worry about what you don’t know; come and show us what you do know, and we will teach you the rest.Taking on a role inside CSU Customer Success Unit, you’ll get to grips with the world’s most advanced technologies, see new products come to market and introduce cutting-edge technology solutions to our customers. We have some of the world’s biggest companies as clients. If you like the idea of developing technical solutions to help them overcome their business problems, this is the role for you!Here is what our Customer Engineer's think about their role at Microsoft:'Microsoft is an extraordinary company in is ability to enable its employees to grow. It gave me possibility to engage in activities that are well beyond the scope of my technical abilities. I get to be an expert in a technology, a trainer, a mentor, develop a workshop or a service and participate as a proctor in career development programs. For me working here redefined limits on what an engineer can and cannot do' - Jarek “My Braille display has never been a barrier for taking the next step in my career but my ally. When you find a company with such an inclusive culture, there are no limits to what you can accomplish.” - SandraResponsibilitiesMicrosoft aspires to help its Customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that helps Microsoft Customers successfully realize their business outcomes.Customer Engineers (CEs) are deep technical advisors supporting Enterprise Customers to deliver unique value, by removing blockers to consumption within their given Solution Area.QualificationsComfortable communicating with a technical and non-technical audience, you will enjoy engaging with our customers to understand their business needs and working with them to find workable solutions. To be able to make a real impact in this role you will be able to demonstrateSignificant experience in application development, preferably on modernisation projects, redesign for enterprise organisations.An IT industry background working with software development, solution delivery, or Cloud solutionsDemonstrable knowledge in a number of the following areasTechnical leadershipCloud technologies (Azure, AWS or GCP) with relative experience on Cloud projectsdevelopment Languages (Java, PHP, C#, .NET technologies up to the latest versions, Web development)Agile, SCRUMAn ability to quickly build relationships and credibility with customers - Excellent communication skills and superior customer-service oriented skills desired. This role can require travel across EMEA.Fluency in English is required.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Benefits and PerksIndustry leading healthcareSavings and investmentsGiving programsEducational resourcesMaternity and paternity leaveOpportunities to network and connectDiscounts on products and servicesGenerous time awayJob SummaryJob number: 957404Date posted : 2021-02-17Travel: 0-25%Profession: ServicesRole type: Individual ContributorEmployment type: Full-TimeExperience: Experienced professionals

Customer Engineer

Microsoft, Brussels
Categories: 
Engineering
Degree Level: 
Master
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