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Business Analyst - Web

How you will make an impact

as a Business Analyst

There are many ways for you to get involved:

As a Business Analyst, you will be responsible for defining and articulating business needs in a way that enables the definition and design of solutions that will add value across TUI’s global cloud-based e-commerce solutions and services. You will plan and deliver high quality business analysis to support the ongoing delivery of growth and digital transformation across our key markets, developing a deep understanding of the customer experience, business processes and data flows between systems and services and the link to business capabilities.

You will be passionate about business agility, adopting lean thinking to bring about evolutionary change using an experimental approach and building on iterative feedback through continuous stakeholder collaboration.

Working alongside a varied set of stakeholders across TUI Group including agile delivery and transformation teams, developers, architects, product owners, quality assurance, digital analysts, data analysts and business teams you will need to understand and document new business, user and system requirements and to manage the requirement lifecycle from planning through to elicitation, testing, delivery and business acceptance.

The role will also require you to process requests for technical requirements for systems and applications; document & detail the requirements and ensure clear documentation is available as required.

What you will bring to TUI as a Business Analyst

There is more than one way to the perfect fit – here are some of the ideal things:

  • Demonstrable experience of creating user stories, epics and acceptance criteria/scenarios within a BDD framework
  • A good understanding of agile/lean software delivery teams, tools and techniques and the software development lifecycle including knowledge of Scrum and Kanban
  • Ability to provide business analysis input to multiple agile delivery teams and work closely with the product owner to prioritise and manage complex backlogs
  • Technical acumen with significant experience in digital agile software delivery, ideally E-Commerce/Retail/Travel/Digital Experience within an Enterprise business
  • Experience of requirements elicitation methods including business process modelling (BPM), UML, test/use cases and prototyping
  • Track record of successfully using requirements elicitation and communication techniques including workshop facilitation, documentation analysis, interviewing and brainstorming
  • Collaborative and innovative approach able to bridge the, sometimes conflicting, demands of multiple stakeholders across multiple markets and suppliers
  • Innovative, curious mind capable of seeing things in a different light and searching out new ways of doing things
  • Substantial experience of large-scale agile delivery, ability to work effectively in a global team across market and cultural boundaries
  • Excellent analytical skills and commercial acumen. Adept at understanding complex problems and communicating findings to technical and non-technical stakeholders.
  • Create, analyse and validate detailed functional specifications and elements of systems design; including data rules, business rules, wireframes or other detailed deliverables that articulate how a business need should be satisfied
  • Ability to interface with and lead people of all seniorities and roles, across organisational and cultural boundaries
  • Appropriate level of technical skills necessary to interrogate data to aid problem solving
  • Excellent communicator in English
  • May require travel – including some overseas travel
  • Business Analyst - Web

    TUI, Ostend
    Business Analyst, IT