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Business Analyst - PMO Lead

1. Purpose Working closely with the business and internal teams across MS Amlin (including Programme Managers, Business Partners and IT), the role holder is responsible for ensuring that the requirements of the business are gathered, prioritised and assessed as part of MS AISE Change Portfolio Management processes. The Business Analyst (BA) will work with the business stakeholders to develop requirements and concepts that align to the strategic goals and objectives of MS Amlin. They will be responsible for decisions regarding products and services, partners and suppliers, processes, capabilities and key business and IT initiatives. The BA will work to develop solutions using industry standard techniques, whilst exploring new ways to be creative and innovative. An element of the BA role will be to act as an internal consultant to the business units and internal functions in MS Amlin AISE with regards to opportunities, ideas and projects that they may want to undertake. Working with colleagues (SME’s), the consulting aspect of the role is to help develop and shape such opportunities and initiatives to a stage where they have a robust benefit case, enabling funding to be assessed and solution options to be investigated. The BA will be part of Business Change but will work closely with counterparts in IT to align technical solutions with business needs. They will work with others at all levels of the organisation, depending on the nature and size of the projects or programmes being worked on. The PMO part will be to facilitate the AISE PMO activities in support of the MS AISE Portfolio Management in developing new business and IT services. The BA/PMO role holder will require good knowledge of commercial insurance in the European Insurance Market. 2. Dimensions Working in the European AISE Change Portfolio Team responsible for gathering the business requirements and supporting the central PMO team out of AISE in ensuring strong Change Portfolio Management governance & processes; 3. Responsibilities The role holder will perform business analyst activities, support the analysis and requirements definition of improvements to existing or new systems and processes in close relationship with Business SME’s, as well as supporting PMO activities to enable strong Change Portfolio Management processes. The BA will undertake a number of activities within the following areas: Understanding and documenting the business requirements and needs at a detailed level together with the Business SME’s; Discussing and analysing the feasibility of solutions and options in the AISE Business; Defining the benefits for business cases, ensuring they are commercially sound and executable; Defining the impacts of change on business areas and planning for implementation of change; Carrying out research, data collection and analysis of business issues in order to support the Business SME’s; Building of relationships across Business Change, IT and the business areas; Identification of improvement areas within AISE and the wider business in order to increase productivity and reduce costs; Ensuring that the outputs are of high quality and adhere to the internal project methodology; Supporting the UAT phases of projects; Embedding change; PMO support (status reporting, AISE Project Committee preparations, ….), working closely with Project Managers, ePMO in ABS, Business & IT leaders. 4. The operating environment and context of the job MS Amlin’s vision is to be the global reference point for quality in all its markets. MS Amlin seeks to ensure that its agenda for change and use of technology supports its underwriting, client service and growth strategies, whilst maintaining a market leading position in quality; The challenge facing the business is to maintain this high level of capability while at the same time effectively integrating newly-acquired businesses and building the capacity to support further business growth; Travel out of the country may be required on an ad-hoc basis. 5. Group competencies: The behaviours that the job holder must exhibit for desired cultural fit. Drive | Being resilient, delivering results, demonstrating confidence and courage, sharing success, raising standards, taking personal accountability Judgement Strategic thinking, integrity, problem solving, decision making, agile and innovative thinking Leadership | Empowering others, engaging and inspiring each other, building capability, being visible, enabling change Commercial acumen | Creating value for clients, understanding the external environment, international breadth, negotiating, managing risk, disciplined execution Partnership | Building relationships, leveraging collective efforts and collaboration, creating an inclusive environment, influencing, communicating effectively Client service | Being accessible and proactive, building trusted relationships, developing client insight, ensuring fair outcomes 6. Job specific competencies: Facilitation and presentation skills | To be able to facilitate meetings and workshops made up of stakeholders with different styles and agendas Influencing and negotiating | Being able to work at all levels of the business, working with stakeholders to create business cases and priorities and agree on implementation targets Customer focus | To take the view of the customer into account when gathering requirements and creating solutions Data analysis skills | Being able to analyse data in order to identify opportunities and business benefits, then to track the benefits of changes made Creativity and Innovation | To identify opportunities for change, with the ability to think laterally and adapt to changing situations Building relationships | To have the ability to build relationships and communicate at all levels, particularly with mid / senior management 7. Key experience required: Proven experience of working within a change environment; Use of business process analysis tools and techniques; Application of various business analysis techniques to obtaining business requirements; Good situational analysis and decision making abilities; Minimum of 3 years business analysis experience; Relationship management; Good insurance / financial service industry background; Knowledge of core insurance processes in the European Market; A good understanding of assessing and re-engineering business processes; Ability to multitask and to work tasks with limited supervisory interaction; BA qualifications held (or significant progress made on these); Fluent English language skills (written and spoken). French and/or Dutch language skills would be nice to have. 8. Key Interfaces Internal Business and IT management and team members Project stakeholders Business Analysis colleagues Business Change management team Project Managers Business Partners Project Management Office (ePMO) External 3rd party solution vendors Consultancies

Business Analyst - PMO Lead

MS Amlin, Brussels
Categories: 
Business Analyst, Business Analyst, Project Management Officer
Degree Level: 
Bachelor