Purpose The BI Analyst takes a key role in being the point person for report owners and report users for the delivery of new and existing reporting requirements. BAU report delivery and maintenance will take place in close cooperation with the report delivery team within the Business MI function as well as the Data Operations team to ensure master data management and data quality is in line with report owners / users expectations. In addition it is expected that the BI Analyst is capable of contributing to the Business MI overall purpose when needed, that is: Contribute to development of the BI vision across MS Amlin Contribute to design and deliver uniform MS Amlin MI reporting framework (strategic, legislative, tactical and operational) Proactively initiate and support ad hoc MI / BI analyses and report prototyping. Dimensions This function contains no direct reports. It is however in line with expectation that as a BI Analyst you will be able to take a leading role in: Taking ownership of sub-teams to manage larger report requirement initiatives and manage the end-to-end delivery of reports as requested / agreed upon within timeline Take ownership of building the MS Amlin BI capability from standardized and uniform Reporting / BI framework Take ownership of a specific BI reporting or analytical area to build a key BI / analytical competence and share with the team knowledge and experience as appropriate. Key Result Areas. The following Key Result Areas have been taken from the Business Intelligence Capability Service Model and are considered to be important for BI Analyst: 1. Report design and build. Take end responsibility in the reporting requirement and design process. Oversee and participate where needed in the implementation of reports agreed upon. Ensure report design and requirements fit in the overall MS Amlin uniform reporting framework. 2. BAU Report delivery. Oversee and participate where needed in the timely day-to-day delivery of MS Amlin standardised reports within area of expertise. 3. Service Level Management. Take responsibility for periodic SLA monitoring and reporting on BAU as well as MI projects to key Report Owners within area of assigned responsibility. 4. Initiate or contribute to new BI initiatives / programs, play an active role in identifying or initiating BI initiatives which have an MS Amlin wide impact. Actively contribute to successful delivery of new BI initiatives in close cooperation with relevant stakeholders. 5. Participate when needed in developing MS Amlin’s BI Strategy and Planning. Actively contribute to develop the MS Amlin BI strategy and contribute to its implementation / maintenance. Contribute to broadcasting a uniform message towards stakeholders to manage stakeholder’s expectations. 6. Data Quality (DQ), contribute to the data quality process and governance within area of responsibility in close cooperation with the Data Operations team. 7. Reference and Master data management. contribute to the reference and master data management process and governance within area of responsibility in close cooperation with the Data Operations team. Key Competencies: Table below gives an indication of most important competences for the role: Generic Proven pragmatism and delivery track record (not just a blue sky thinker) Hands-on Getting Things done Interpersonal Effectiveness Co-operative Service and Delivery Focused Insurance industry knowledge Reporting, Analytics and Technical content Sharing Knowledge and Learning Professionalism Flexibility Job Specific Although this individual can deal with complex concepts sustainable Business MI solutions have repeatedly been delivered successfully. A “doer” as well as a thinker. Creates detailed insight in as well the “what” as the “how”. Is able to deliver output under pressured time constraints Ensuring work is completed and deadlines are met. Paying attention to detail, quality, clarity and accuracy; ensuring standards are met. The ability to understand the viewpoints, feelings and concerns of others and build or maintain relationships with people to achieve goals set. Works across teams to align reporting needs and priorities to serve one common reporting strategy without losing eye for potential local operational reporting needs. Ensuring work is completed to time and to a consistent quality standard. Keeps customers informed on progress and changes. Strong understanding of Insurance Business as a whole. In particular related to reporting and analytics (internal, external and regulatory). Is up to date on market trends on reporting and analytics content as well as the related technology developments. Has good understanding of its impact on Insurance Industry and its organisational implications. Take responsibility to share knowledge within the team and improve our knowledge base. Being patient and taking time to explain. Makes a commitment to each other to help improve own skills. Makes time to learn – to and from other team members via (in)formal training Gains knowledge and understanding of business units through investigation, communication and networking. Displays good time management. Is prepared and adopts a structured approach; for example sends out documentation in advance. Smoothly handles multiple demands, shifting priorities and rapid change, without getting stressed or flapping. Able to juggle work loads and prioritise tasks effectively while still remaining positive. Initiates and/or supports changes to the process; shows willingness/innovation. Maintains a sense of momentum so that change initiatives do not stagnate. Identifies alternative ways to achieve results if usual methods are not possible.